FAQ

Let us answer all of your Frequently Asked Questions!

How many weeks does the Base Body Babes Online Program run for?

Our program runs in 4 week phases, and a new program is released after you complete each 4 week phase. We recommend this to prevent your body from plateauing and to ensure you continue to progress. It is an automatic monthly subscription which renews monthly. You pay for a month at a time at the beginning of your 4 week phase. You can cancel anytime, but there are no refunds for any weeks of the previously paid for 4 week program.

I finished Phase 1 of my Base Body Babes program, what do I do next?

Once you finish Phase 1, Phase 2 will be made available to you automatically!

How long does each workout last?

We recommend you allow a minimum of 45-60 minutes for each workout.

Is each program that I receive different?

Every phase released will be different. The changes made are designed by us to help you progress and continue to Build Your Base Body.

Once purchased, how long does it take to receive my program?

Once you purchase, you will fill out a questionnaire on the app and a program will be automatically generated for you.

Is your program available world wide?

Yes, our programs are available worldwide.

What is included in the Nutrition section? What food groups are included, and what food groups are limited?

Together with our Accredited Practising Dietitian and Nutritionist, we have developed a collection of recipe and meal ideas that will compliment your training program and keep your body fuelled with healthy and delicious foods.

We have options for different diet types, these include:

  • Standard
  • Pescatarian
  • Vegetarian
  • Lacto-Vegetarian
  • Ovo-Vegtarian
  • Vegan

We also include filters for Dairy-Free, Gluten-Free and Nut-Free recipes.

If I have allergies or food intolerances, can I still follow the Nutrition Plan?

In our recipes we have filters for Nut Free, Dairy Free and Gluten Free recipes. You are also welcome to substitute any ingredients that you are intolerant to from the recipe.

Is there any cardio in these programs?

All Base Body programs will achieve a cardiovascular response with the use of weights. You will also find a conditioning component in many of the workouts.

Do I need a gym membership?

We highly recommend to follow your program from a gym as you will have access to a greater range of equipment, however we have our home program to follow should you not wish to train out of a gym. The only equipment we recommend for the home program is a set of dumbbells.

If I workout from home, what equipment do I need?

If you choose to workout from home, we require a set of dumbbells as a minimum.

How many days a week do I need to train?

To see results, we recommend a minimum of 3 days per week. However, the number of days you train is up to you. We have options from 2-5 days. As long as you follow the rotation of set days within the program you can train as many days as you like. We always recommend at least one complete rest day per week.

Pre and post-natal fitness

At this stage, we do not offer specific online programming for women who are pregnant. However, if you wish to follow our program whilst you are pregnant, please consult your medical professional prior to commencing any exercise regime to receive clearance to follow the Base Body program.

If you are located in Sydney we can provide face to face training from our gym Base Body Studio in Marrickville.

For post-natal training, you must get medical clearance from your doctor prior to starting our program. We do not recommend beginning exercise until you have received clearance from your doctor.

Refund/exchange policy

Base Body programs have a no exchange or refund policy. Our subscription automatically renews, however you can cancel your subscription at anytime by cancelling through either the app or website (depending where you signed up), however you will not be refunded for any payment already made. If you have any queries or concerns, please contact us so that we can further discuss and resolve your concerns.

How do I cancel my subscription?

If you signed up via the Base Body App, follow the steps below:

  1. Open the BASE BODY app on your mobile device
  2. Go to the Profile section
  3. Click on the “Your Subscriptions” button
  4. Click the “Cancel Subscription” button

If you signed up via the website, follow the steps below:

  1. Log in to the online portal by clicking here
  2. Your current subscription will be highlighted, click the “CANCEL” button

Cancellation policy

The Base Body Babes Online Program is a subscription based membership that can be cancelled at anytime. There are no contracts, the only commitment is you pay for your 4 weeks of training in advance. Once that is paid for there is no refund on the paid amount as you will have already received your program. Once your subscription is cancelled, no more further payments will be made.